FAQ

Can we get Live TV?

Answer: Yes, Live TV is available through various applications and add-ons.

Are all the “Add-Ons” free?

Answer: Yes, Live TV is available through various applications and add-ons.

Do I need the internet for my box or stick to work?

Answer: Yes, you need high-speed internet for your SW Series 1 Media Player to work. We recommend that you have at minimum 25bps. It does, however, work at lower speeds.

Does my box or stick have a warranty?

Answer: Yes, our products have an ONE YEAR manufacturer’s warranty. Please review the Returns, Refunds and Exchange Policy and the Warranty Terms Policy.

Is it legal to watch or have this content?

Answer: It is 100% legal to watch content that is on the internet. Again, Stream World does not own any content, and our SW Series 1 Media Player does not download or record.Please review the following site https://www.whitehouse.gov/net-neutrality for further clarification.

What is Media Streaming?

Answer: You’ve probably heard of a streaming media player and what it does, but let us give you all of the details you need to know: A streaming media player, such as the HDMI streaming stick available online here at Stream World, connects to your TV or home theater system through a simple, yet strong, Wi-Fi connection. This USB video streaming device allows you to stream live TV, on-demand TV, network TV channels, box-office movies, songs, videos and many other forms of media from any broadband internet provider.

Is the SW Series Box hard to use?

Answer: Not at all! Once you follow the directions that come with your purchase, you’ll soon learn that your product is very easy to install. All you’ll need to do is make sure you have proper input connections to set up your device, such as the audio (RCA and/or digital), video (HDMI and/or composite), as well as an Ethernet networking jack. Additionally, with the two HDMI streaming devices available from Tele-Stream, you will be able to integrate Wi-Fi use with your very own specialized remote control to watch all of your favorite network programs, live TV, on-demand and so much more.

What are the functionalities of the SW Series Box?

Answer: There are plenty of other streaming devices out there that allow you to view local networks, flash memory cards, pictures stored on a USB drive and use of other USB-based external hard drives; when you purchase our USB video streaming device, you’ll discover all of the possibilities. With our device, you’ll be able to view your favorite video clips, play songs saved on similar mediums and many other effects. But, the possibilities don’t end there! There is a multitude of applications you may choose to download onto your HDMI streaming device. From YouTube and Twitter to Facebook and Pinterest, there are extra applications for all of your interests. However, let’s not forget the main reason for your streaming device in the first place: An affordable solution for live TV which includes all of your favorite TV shows, network channels, movies and on-demand TV options.

What do you need in order to use your SW Series Box?

Answer: For you to properly use your SW Series Box from Stream World, you’ll need an HDTV, a trustworthy internet service provider (broadband internet is suggested) and a business or home network, which can be wireless or wired. If you have questions about our products, please don’t hesitate to contact us online today! Enjoy free live TV now and shop for a product you’ll love.

How many TVs does each box or stick work on?

Answer: SW Series 1 works on ONE TV at a time. If you have multiple TV’s we suggest that you get a SW Series 1 player for each one.

Do I need the internet for my box or stick to work?

Answer: Yes, you need high speed internet for your SW Series 1 Media Player to work. We recommend that you have at minimum 10 MBPS. It does, however, work at lower speeds

What is the company mailing address?

Answer: 22600 Savi Ranch Parkway #A200, Yorba Linda, CA 92887

Who do I contact for customer support?

Answer: Send an email to info@streamworld.com and we will respond in 24 hours or less or call our customer support number on our website

What is the return policy?

Answer: We do! Please review our Returns, Refunds and Exchange Policy.

How many applications and add-ons are on the SW Series 1Media Player?

Answer: There are literally hundreds if not thousands of available application and add-ons. There are many sources to find these applications and add-ons as well. Please review our Legal Disclaimer and Terms of Service in regards to the third-party add-ons and applications.

How many TVs does each box or stick work on?

Answer: SW Series 1 works on ONE TV at a time. If you have multiple TV’s we suggest that you get s SW Series 1 player for each one.

What is included in my box?

Answer: Each product offered by Stream World Inc. on its product page will indicate what is included with our product. Please review each product page for Description, Specifications, Price etc.